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Terms of service

Terms of Use

This website is operated by Brahmas All Natural Incense Sticks. Throughout the site, the terms “we”, “us” and “our” refer to Brahmas All Natural Incense Sticks. Brahmas All Natural Incense Sticks offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By accessing, viewing, or using the content, material, products, or services available on or through the Site, you certify that you have read, understand, and agree to be legally bound by these Terms, as well as our Privacy Policy, each of which is incorporated by reference as if fully set forth herein. You further certify that you are the age of majority in your state or province of residence and that you have all the necessary rights, power and authority to enter into this Agreement and perform the obligations set forth under this Agreement. You understand and agree that your use of the Site or any content, material, products or services made available on or through the Site (collectively, the “Services”) signifies that you fully accept and agree to these Terms of Use.

Registration

In order to access certain content, material, products or services on the Site, you may be asked to register and create an account. As part of the registration process, you may be asked to click to agree to these Terms, and may then be asked to select or submit a username and password. You may also be required to provide us with certain information about yourself including some types of personally identifiable information, including your legal name, phone number, address, email address, gender, and age. You are responsible for ensuring that your password and account login are kept secret, safe, and secure at all times. Brahmas will not be held responsible or liable for any misuse of your account in the event that a third party has access to and uses your password and account login in any way.
When placing an order through the Site, you will be required to provide other personal information, such as shipping address, billing address, and payment details. Additional information may be collected by Brahmas or its third party providers at this time for security and anti-fraud purposes. You represent that the personal information you provide to us via the Site is true, valid, complete and up-to-date in all respects, and you confirm that you are the person referred to in the shipping (unless the item is a gift) and billing information provided. Should any of the information you provide on the Site change, please login to your account and update such information directly on the Site.

Any personal information that you provide to us via the Site is subject to our Privacy Policy.

Product & Services

We provide Incense Sticks and Candle Warmer Lamp. Product descriptions, images, and prices are subject to change without notice. We make reasonable efforts to accurately represent our Products, but we do not guarantee that the descriptions or images are always accurate, complete, reliable, current, or error-free.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Ordering and Payment Methods

By placing an order on our Website https://brahmas.co/, you are making an offer to purchase Incense sticks and Ojas (Candle Warmer Lamp) at the price listed.
  • We reserve the right to reject or cancel orders at any time for various reasons, including but not limited to availability, inaccuracies in product information, or suspicion of fraudulent activity.
  • Payment must be made at the time of placing an order. We accept various payment methods as indicated on our Website.

Change in amount authorized

If the amount to be charged to your billing account varies from the amount you pre-authorized (other than due to the imposition or change in the amount of state sales taxes), you have the right to receive, and we shall provide, notice of the amount to be charged and the date of the charge before the scheduled date of the transaction. Any agreement you have with your payment provider will govern your use of your payment method. You agree that we may accumulate charges incurred and submit them as one or more aggregate charges during or at the end of each billing cycle.

Returns & Exchanges

No Returns and Exchanges on Brahmas Incense Sticks.

For Ojas Candle Warmer Lamp
14 Day Return Policy – Applicable for Damaged Products Only
Returns are only accepted within 14 days of the date of purchase. To be eligible for a return, your Ojas Candle Warmer Lamp must be damaged or defective. It must also be in its original packaging.
To return your product, please contact us at reach@brahmas.co. If the product is received by us is damaged or defective in condition and in its original packaging, we will refund your purchase. Exchanges are not valid on any products.

Damaged in Shipment

Please be sure to inspect your product once you receive it. If your Incense sticks, Ojas Candle Warmer Lamp or the bulbs are damaged in transit, please email us at reach@brahmas.co right away. Include a description of the damages, and pictures if possible. This information is extremely helpful to ensure that our products are packaged and shipped properly. We will arrange for the damaged products to be replaced right away.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your shipment. If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within 10-14 days.

Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

General Restrictions on Use

You agree to use the Site and the Services only for purposes that are permitted by these Terms of Use and in compliance with all applicable laws, regulations, and generally accepted practices or guidelines in the relevant jurisdictions. You may only use the Site and Services for your non-commercial, non-exclusive, non-assignable, non-transferable and limited personal use, and for no other purposes.
You will not (and will not attempt to): Access any of the Services by any means other than through the interface that is provided by Brahmas; Gain unauthorized access to Brahmas’s computer system or engage in any activity that interferes with the performance of, or impairs the functionality or security of the Site, the Services, Brahmas’s networks and computer systems; Access any of the Site or the Services through any automated means or with any automated features or devices (including use of scripts or web crawlers); Access or collect any personally identifiable information, including any names, email addresses or other such information for any purpose, including, without limitation, commercial purposes; Reproduce, duplicate, copy, sell, trade, or resell any aspect of the Site or the Services for any purpose; and Reproduce, duplicate, copy, sell, trade or resell any products or services bearing any trademark, service mark, trade name, logo or service mark owned by Brahmas in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos.

Content

Brahmas holds ownership or licenses for all the content and materials found on its website, including logos, designs, titles, phrases, product names, images, illustrations, icons, photographs, and associated intellectual property rights like copyrights and trademarks. The organization also possesses rights over the arrangement, coordination, organization, and improvement of the content. These materials are safeguarded by applicable laws such as copyright, trademark, and patent laws. You are prohibited from altering or removing any copyright or proprietary notices on the content.
All the names, trademarks, symbols, slogans, or logos visible on the website are the property of Brahmas, its affiliates, licensors, or suppliers. Unauthorized use or misuse of these trademarks could violate federal and state trademark laws. You do not possess any rights over the website’s content except for the right to use it as per the provided terms.
Certain features on the website may allow you to contribute feedback and other information, referred to as “Comments.” By posting Comments, you confirm that you have the legal right to provide them and that their use by Brahmas on the website or by other individuals and entities will not: (a) violate any intellectual property rights, rights of publicity, personality, or privacy of any person or entity, including private information without proper consent; (b) breach any laws, regulations, or agreements; or (c) disclose any third-party confidential information.
When you submit Comments or other material to Brahmas, you grant them a worldwide, perpetual, irrevocable, transferable license to use, distribute, reproduce, display, modify, create derivative works, and sublicense the Comments without any compensation to you. Brahmas is not obligated to keep Comments confidential, compensate you, or respond to them.
Please note that this is a simplified rephrasing of the original text, and you should refer to the original text for any legally binding purposes.

Reviews

We encourage and appreciate feedback, comments, and reviews regarding our products and suggestions for enhancing our services (“Reviews”). These Reviews are provided voluntarily and are published for informational purposes.
You have the option to submit Reviews by sending an email to us at reach@brahmas.co or by reviewing our products on https://brahmas.co/. By submitting Reviews, you grant us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicensable, and transferable license. This license allows us to use, copy, modify, create derivative works, and otherwise utilize the Review for any purpose, under any and all intellectual property rights that you own or control.

Errors, Inaccuracies, & Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Disclaimers and Warranties

Brahmas retains the right to modify the range of products available and to impose limitations on the quantity of items that can be purchased, without prior notice. Additionally, we hold the right to adjust the terms or duration of any special offers or sales promotions. Brahmas cannot be held responsible for stock shortages or the unavailability of products. While we have made every effort to accurately present the colors of our products on the website, we cannot guarantee that your computer monitor will display the colors accurately.

Brahmas explicitly disclaims, to the fullest extent permitted by law, any express or implied warranties, including but not limited to:
Assurance that the Site, Services, Site Content, goods, advice, information, or links provided on the Site will meet your specific requirements.
Assurance that the Services will be uninterrupted, punctual, secure, or free from errors.
Assurance that any defects in the operation or functionality of software provided as part of the Services will be rectified.
Assurance regarding the accuracy, quality, or reliability of Site Content, goods, services, advice, information, or links provided by third parties or users.
Assurance that the Site, Site Content, goods, services, advice, or information displayed on the Site will meet your expectations.
Assurance that the Site will be free from errors or that any errors will be rectified.

Any advice or information, whether oral or written, obtained from the Site shall not create any warranty that is not explicitly stated in these Terms.

You acknowledge that the technical processing and transmission of Site Content and Comments may occur without encryption and involve transmissions across various networks, potentially adapting to technical requirements of connecting networks or devices. Please be aware that we cannot guarantee the security of any information transmitted to or from our Site during transmission, nor can we ensure the confidentiality of any communication or material sent to us via the Site or the Internet. This includes personal information such as your name or address. Brahmas assumes no responsibility for:
Any errors, omissions, interruptions, deletions, defects, delays in operation or transmission, communication line failures, theft, destruction, or unauthorized access to or alteration of any communication.
Any issues or technical malfunctions of telephone networks, computer online systems, servers or providers, computer equipment, software, or failure of email or players due to technical problems or Internet congestion.
Any harm or damage to you or anyone’s computer arising from the use of the Services or the Site.

With the exception of what is explicitly stated in these Terms, no conditions, warranties, or other terms (including any implied terms regarding satisfactory quality, fitness for a particular purpose, or conformance with descriptions) apply to the Site, Site Content, and/or Services.

Limitation of Liability

Brahmas will only be held accountable for proven actual and direct damages in a court of law. Brahmas’s liability will not surpass the amount you paid for the specific product or service in question. If any aspect of this liability limitation is deemed unenforceable, Brahmas and its licensors will not be liable beyond a maximum of ten dollars ($10).
Without limiting the foregoing, you understand and acknowledge that Brahmas shall not be liable to you for: Any indirect, incidental, consequential, punitive, or exemplary losses that may arise from your utilization of, or inability to utilize, the Site or the Services. This includes potential loss of profits (whether incurred directly or indirectly), loss of goodwill or business reputation, or any data loss you may experience. Any loss or damage that may occur due to the following: (i) Your reliance on the completeness, accuracy, or existence of any advertising, or any relationship or transaction between you and any advertiser or sponsor whose advertising is featured on the Site or the Services. (ii) Changes made by Brahmas to the Site or Services, or any permanent or temporary halt in the provision of the Services or their features. (iii) Deletion, corruption, unauthorized access to, or failure to store any content and communication data transmitted through your use of the Site or Services. (iv) The utilization of products or services acquired through the Site. (v) Any other matter pertaining to the Site, Services, Site Content, or Comments.
The restrictions on Brahmas’s responsibility towards you as outlined in this section will be applicable regardless of whether Brahmas was informed of or should have reasonably foreseen the potential occurrence of such losses. If you find the Site, Services, or the Terms of Use unsatisfactory, your only recourse is to cease your use of the Site and Services. This action constitutes your sole and exclusive remedy.

Indemnity

You agree to indemnify, defend and hold harmless Incense sticks and Ojas Candle Warmer Lamp and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Complaint Procedures

Should you believe that any content or posts on this Site violate your intellectual property or other entitlements, kindly inform Brahmas via email at reach@brahmas.co. Please provide a comprehensive and detailed message containing the following details:
(a) Your name and, if applicable, your company’s name.
(b) Your contact details, including your email address.
(c) Specify the nature and substance of your complaint, the specific rights in question, and the grounds for your objection. Include the particular content or post that is causing concern.
(d) Include the subsequent statement: “The declarations, representations, and affirmations provided in this message are accurate, thorough, and correct. I possess complete legal authority to make each of these declarations, representations, and affirmations, as well as to issue any request presented in this message.”

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Governing Laws

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of USA.

Changes to Terms of Services

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes

Contact Information

Questions about the Terms of Service should be sent to us at reach@brahmas.co.
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