- Please read carefully before placing the order.
- For any further questions feel free to email us.
How do I light the incense?
How are your incense sticks Charcoal FREE?
How long is each incense stick in length?
Are the sticks truly hand-rolled ?
How many incense sticks do I get in one box?
What is ZERO Black Smoke promise?
How long do your sticks burn?
Why are our incense sticks NOT “dipped” in essential oils?
Orders & Shipping
How can I place an order on the website?
Step 1: Select the incense sticks of your CHOICE.
Step 2: Click on ADD TO CART to buy.
Step 3: Visit the CART section to review your product and QUANTITY.
Step 4: You can enter a PROMO CODE if you have any.
Step 5: Click on CHECKOUT to proceed with the payment procedure.
Step 6: Fill out details for the DELIVERY of your order.
Step 7: Choose a most convenient PAYMENT option.
Step 8: CONFIRM & place your order.
For any further assistance, you can write to us at firstname.lastname@example.org
How can I know if my order is confirmed?
How long does it take the product to be delivered to me?
We shall share the tracking details with you within 48 hours. We deliver within
- 4-5 business days within the US
- 3 business days in India
- and 10-12 business days globally.